I recently visited, along with some Bournemouth University colleagues, IBM Hursley. Amongst other work that was presented to us there was also some excursion into the world of the educational/serious games. This comes in the form of the Academic Edition of INNOV8 2.0, the IBM Business Process Management (BPM) simulation game, giving both IT and business players an excellent introduction to BPM, from learning the anatomy of a model, to how one might optimize the model and make a company more profitable.
The game features a fictional call center agency, After Inc, who has a process model that is functioning sub-optimally. As the protagonist Logan, you must discover the current model, find out why it is under-performing and then optimize it to meet the demands of the market.
The game is available for free to all academics as part of the IBM Academic Initiative and can be downloaded from http://www-01.ibm.com/software/solutions/soa/innov8/full.html.
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